Crown – Privacy Policy

Last Updated: 2026

This Privacy Policy explains how Crown Online ("we", "our", "the Game") collects, uses, stores, shares, and protects personal data when you use our mobile applications, websites, and related services. This policy is written to comply with Google Play, Apple App Store, GDPR (EU), UK GDPR, KVKK (Türkiye), CCPA/CPRA (California), and other major global data protection regulations.

By creating an account or using Crown Online, you confirm that you have read and understood this Privacy Policy.

1. Age Restriction

Crown Online is strictly for users aged 18 and above.

We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that such data has been collected, it will be deleted immediately.

2. Nature of the Game

Crown Online is a fully fictional political simulation game.

• All countries, parties, characters, and events are imaginary.
• The game has no affiliation with real-world political systems, governments, institutions, or individuals.
• Any resemblance to real persons or events is purely coincidental.

3. Data We Collect

We only collect data that is necessary for operating and improving the Game.

3.1 Data You Provide

• Account information (username, display name)
• Email address (if used for login, recovery, or support)
• In-game content (chat messages, party names, descriptions)
• Support requests and communications

3.2 Automatically Collected Data

• Device information (device model, OS version)
• App version and technical logs
• IP address (used for security, fraud prevention, and regional compliance)
• Crash reports and performance analytics

3.3 Data We Do NOT Collect

• Real name (unless voluntarily provided in support)
• National ID numbers
• Precise location data
• Biometric data
• Contacts or address book

4. Use of Collected Data

Your data is used only for legitimate and limited purposes:

• Providing core gameplay features (online chat, parties, rankings)
• Account authentication and security
• Moderation and enforcement of game rules
• Preventing fraud, abuse, cheating, and impersonation
• Customer support
• Improving game stability and user experience
• Legal compliance when required by law

Your data is never used for political profiling, real-world political targeting, or decision-making.

5. In-Game Communication & Moderation

Crown Online includes online chat and user-generated content.

• Chats and shared content may be automatically or manually moderated.
• Content violating the User Contract or applicable laws may be removed.
• Serious violations may result in permanent account suspension.

Users are solely responsible for the content they share.

6. Legal Bases for Processing (GDPR)

Depending on your region, we process data based on:

• User consent
• Contractual necessity (providing the Game)
• Legal obligations
• Legitimate interests (security, moderation, fraud prevention)

7. In-App Purchases & Subscriptions

Crown Online includes in-app purchases and subscription-based features.

7.1 One-Time Purchases

• Users may purchase digital items or features as one-time purchases.
• Payments are processed exclusively through Apple App Store or Google Play Store.
• We do not collect, store, or have access to users’ credit card, debit card, or payment account details.

7.2 Subscriptions

• Crown Online offers auto-renewable subscriptions.
• Subscriptions automatically renew unless canceled by the user.
• Subscription management and cancellation must be performed through the user’s App Store or Google Play account settings.
• Refunds are handled solely by Apple or Google, in accordance with their policies.

7.3 Purchase Records

• We may store limited purchase-related information (such as transaction status or subscription entitlement) only for:
  • Fraud prevention
  • Customer support
  • Restoring purchases

We do not use purchase data for advertising or profiling.

8. Data Sharing & Disclosure

We do not sell personal data.

Data may be shared only with:

• Apple App Store and Google Play Store (for billing and subscription processing)
• Cloud hosting and infrastructure providers
• Analytics and crash reporting services
• Legal authorities only if required by law or valid legal request

All partners are contractually obligated to comply with applicable data protection laws.

9. International Data Transfers

Your data may be processed on servers located outside your country.

When international transfers occur, appropriate safeguards (such as Standard Contractual Clauses) are applied in accordance with GDPR and equivalent regulations.

10. Data Retention

• Account data is retained while your account remains active.
• Upon account deletion, personal data is deleted or anonymized unless retention is legally required.
• Chat logs and moderation records may be retained for security and legal compliance.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Request data portability

Requests can be made through in-app support or official contact channels.

12. California Privacy Rights (CCPA/CPRA)

California residents have the right to:

• Know what personal data is collected
• Request deletion of personal data
• Opt out of data sale (we do not sell data)
• Not be discriminated against for exercising privacy rights

13. Security Measures

We implement appropriate technical and organizational measures including:

• Encrypted data transmission (HTTPS / WSS)
• Access control and monitoring
• Server-side validation and logging

However, no system is 100% secure. Users acknowledge this inherent risk.

14. Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate the User Contract
• Engage in hate speech, harassment, impersonation, or illegal activity
• Attempt to exploit or disrupt the Game

Termination may result in permanent loss of access and in-game assets.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Significant changes will be communicated in-app. Continued use of the Game after updates constitutes acceptance of the revised policy.

16. Contact

For privacy-related requests or questions, please contact us through in-app support.